App doesn't open win 10

[jonrey100]

There's a new version of the Windows JamKazam client today - maybe that will help.

I've had consistent problems with the Windows JamKazam app.

1) When I install the app, I get an error message saying "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Please contact your support personnel or package vendor." This happened on several previous versions, and happened today with version 1.0.3709.

2) Supposedly this version is a 64 bit version. It installs in the 32 bit subdirectory Program Files (x86). The install page says specifically that this version is 64 bit only, and should install in the "Program Files" subdirectory.

Any help with this would be great.