03-30-2020, 10:28 PM
(03-28-2020, 07:23 PM)Jamkazam Wrote:Please confirm whether this (or any local network configuration) is necessary if we were able to connect a couple weeks ago. Ie. Has something changed with the network requirements?
- Go to your router setting and enable UPnP (or NatPNP if you have an apple router)
- Call your ISP and ask them to ensure that you have a public IP address assigned to your router and not a private one.
- Add the JamKazam app to your allowed list of apps in your Windows/Mac firewall app setting
- After that, try running the Network Tests. If you and everyone you want to play with pass the network test, then you should be able to get into a session. We are working on improving session connectivity, so stay tuned!