Frequent topics, in short

[Hans Peter Augustesen]

1. General loose tips - if technical problems in sessions; "NO AUDIO" und so weiter:

Author unknown - maybe or probably Eric McQuaid:
"the person seeing no audio usually has a router not letting audio in"

Try RESYNC-button
Try leave session - and come back
Maybe restart JamKazam
- and computer
- and router

ROUTER SETTINGS:
https://www.thegearpage.net/board/index....g.1504869/


2. "Listen" function (to ongoing sessions) is not working - anymore.
Since maybe 2 years.


3. The servers mixingproces of recordings is failing.
Since 4 months or so. See more here https://forum.jamkazam.com/showthread.php?tid=192


4. DO NOT USE Wi-Fi (wireless)
- ONLY WIRED, CABLE (hardwired to IP)

Wireless is not suited for low-latency online jamming.

Wi-Fi (wireless)

- is increasing the latency
- can create crackling audio - because of "Packet Loss"
- can break up the audio - because of "Packet Loss"
- can produce "choppy" audio, wrote a swede in the clumsy JamKazam global chat (I like that expression)

and last, but not least

Wi-Fi (wireless) can

- jeopardize whole sessions; one bad connection as Wi-Fi can cause breakdown for all people in a session and for the session

"Ensure you are [...] not using wireless internet"
[...]
"Best regards, Team JamKazam"

from htps://www.thegearpage.net/board/index.php?threads/anyone-use-jamkazam-i-could-use-some-troubleshooting.1504869/

NB: One exception is when using JamTracks only


5. TEST NETWORK is not working for the moment.

Just ignore for the moment - and proceed !!!

JamKazam try to fix it. It was proclamated for a couple of days ago (and several other times, I think)
It should be a complicated matter.
It can take weeks or months, I believe.

TEST NETWORK tell about the quality and quantity of the internet connection.
For example how may particitants the connection can support in a session; audio and video.

When I did TEST NETWORK - when it work - my connection could support 8 in a session + 3 or 4 of them with video

Some connections can only support for example 3 with 1 video

I have never heard about a connection that can support more than 8.

Keep that in mind! You will learn by the hard way - sessions breaks apart


6. HELP DESK pages was removed last year


7. Easy way to join a particular person in session:

Type name in SEARCH field above chat - hover over name - click yellow CLICK TO JOIN, if any


8. Installing and Using ASIO4ALL for Windows:

https://www.sweetwater.com/sweetcare/art...r-windows/


9. All audio and video in sessions goes directly from person to person, not through the server.


It is so called peer-to-peer, P2P or p2p


10. USB2 is not working for ethernet adapter and JamKazam.

Use USB3


11. List of Audio Interfaces
https://forum.jamkazam.com/showthread.ph...+interface


12. Avatar/profile photo upload function seems to not work for the moment. Error message like this "App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit."


13. ???

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Thanks Hans. Really appreciate it. C

Thanks Craig - I am glad it is of some use

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Should be a sticky...

Yes - and it should be better; more crisp, more comprehensive and so on