Behringer U-PHORIA UM2 & ASIO4ALL Issues

[Donny-Spinks]

I bought the Behringer UM2 interface, since I really only needed the one port for input from my Roland TD-15, which I run thru a Mackie 1402 (along with a condenser mic for chat) and into the UM2. I was dismayed when I found out the driver I had to use was ASIO4ALL, as that is what JamKazam says NOT to use, but it's what Behringer pointed me to, so I downloaded an installed it - see attachment for latest settings used. BTW running on Lenovo laptop w/ Windows 10.

On my numerous attempts to setup my Audio Gear in JamKazam, I have never been able to get it to work cleanly when I select ASIO4ALL. on initial setup, it can't determine latency and I have to go to loopback Test page, where (when the test works at all) latency is around 3-4ms, but I/O usually fails test and I can't proceed. Occasionally, for reasons I do NOT understand, it does pass the I/O part too and I am able to add that audio gear setup and then open a solo session. However, the audio in the solo session is either really bad, with lots of noise and odd sounds, plus I see lots of output jitter - but the latency is good (under 5), OR the sound is very intermittent, meaning I can tap one of the drums and only 1 note out ten come thru. (Direct Monior is OFF on interface). I also frequently hear a faint  popping sound during setup.

I have disabled the on-oard audio devices, so that only the USB Codec device (which is the interface) is active and set both input and output sampling to 48K Hz (have also tried 41K).

I have alternatively been able to setup my audio by selecting USB Codec using the default WMD driver and jam, but my internal latency is ALWAYS 20ms, so that is not ideal.

I am debating tossing the Berhinger UM2 and buying the Focusrite Scarlett 2i2 3rd Gen, but I have also seen some posts where that seems to have problems on Windows 10 and I think I might have seen one where it said that had to use ASIO4ALL too, in which case I am not buying it, if that is true.

Wondering if anyone has been able to get ASIO4ALL working with any Berhinger interface, especially the UM2? Or is there another ASIO driver I can use?

I apologize, because I don't have the UM2, but I recently bought the UMC202HD, which I think is similar, but has 2 ports.  Have you downloaded the drivers for your unit from the Behringer site?  I found it just worked perfectly with JamKazam right out of the box after installing those drivers.

Scott

Hi,

Just read this post am having similar issues. Behringer interface does have an ASIO driver, from other places that's the best device to use. But, JK forces the sample/buffer size to 8, this seems to be by design, and there's no way I can find that will allow you to change it. Changing the buffer size in ASIO4ALL will stick, but it's not a 'real' ASIO and not as good performance wise.

Today, I had pops and crackles in a session, and on a particularly loud section, my drum sound just disintegrated (was a heavy toms section). Long story short, I traced it back to input overload, and when I wound the signal down, it cleaned up and it sounded sweet. I checked the same signal in my DAW and it was -24 dBFS, much lower than I'm used to working with. My learning is keep your signal in JK OUT of the red.

It would be good to hear from anyone who knows what the actual spec on input levels are, and if there are any controls (pads, gain controls etc) that can be set or accessed.

Cheers... Donny