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Jamtracks slowing down since upgrade
michaelapk
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Joined: Apr 2021
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#1
05-20-2021, 10:57 AM
Upgraded Jamkazam yesterday for my Windows 10 machine. Followed the directions, uninstalled old version, rebooted, installed new, rebooted. When I tested Jamkazam, overall things seemed to work ok in a private room until I tried using my Jamtracks. The Jamtracks were unusable. Things were slowing down, there was a lot of distortion with pops and crackles. I tried multiple resynchs but that didn't seem to help. My guitar stayed clean.

Has anyone else had that problem? Solutions?
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Dimitri Muskens
Techie IT/Audio
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Joined: Apr 2020
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#2
05-20-2021, 11:03 AM (This post was last modified: 05-20-2021, 11:04 AM by Dimitri Muskens.)
(05-20-2021, 10:57 AM)michaelapk Wrote: Upgraded Jamkazam yesterday for my Windows 10 machine. Followed the directions, uninstalled old version, rebooted, installed new, rebooted. When I tested Jamkazam, overall things seemed to work ok in a private room until I tried using my Jamtracks. The Jamtracks were unusable. Things were slowing down, there was a lot of distortion with pops and crackles. I tried multiple resynchs but that didn't seem to help. My guitar stayed clean.

Has anyone else had that problem? Solutions?

>>>

Known issue. Bug introduced with the update.
Being worked on. Keep an eye on the release notes.
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