<![CDATA[JamKazam Forums - Help with Windows Client Problems]]> https://forum.jamkazam.com/ Tue, 28 Apr 2026 13:00:35 +0000 MyBB <![CDATA[Looking for the Beta]]> https://forum.jamkazam.com/showthread.php?tid=2569 Mon, 08 Jan 2024 03:11:25 +0000 c_taber]]> https://forum.jamkazam.com/showthread.php?tid=2569
Can someone share a link to the beta?  Or is it invite only?  David's posts on FB imply it's readily available but I haven't been able to find it yet.

Have a nice day!
NM I found it. https://www.jamkazam.com/landing/beta-download]]>
Can someone share a link to the beta?  Or is it invite only?  David's posts on FB imply it's readily available but I haven't been able to find it yet.

Have a nice day!
NM I found it. https://www.jamkazam.com/landing/beta-download]]> <![CDATA[Persistent audio dropouts]]> https://forum.jamkazam.com/showthread.php?tid=2541 Sat, 20 Aug 2022 17:55:21 +0000 pduraybito]]> https://forum.jamkazam.com/showthread.php?tid=2541 Hi, I just upgraded from WDM on my Dell Optiplex 790 with a Realtek High Definition driver using ASIO Link Pro to run ASIO Jamkamzam sessions. I am plugging into the Dell box mic/headphone jacks from a Yamaha mixer; there's no separate DAW unit. The Audi Configuration Review Report is all good with average latency. I am getting audio dropouts every minute that last about 5 seconds. Any ideas what might be causing this? Thanks, Peter.]]> Hi, I just upgraded from WDM on my Dell Optiplex 790 with a Realtek High Definition driver using ASIO Link Pro to run ASIO Jamkamzam sessions. I am plugging into the Dell box mic/headphone jacks from a Yamaha mixer; there's no separate DAW unit. The Audi Configuration Review Report is all good with average latency. I am getting audio dropouts every minute that last about 5 seconds. Any ideas what might be causing this? Thanks, Peter.]]> <![CDATA[Display Issue - Windows 10, Lenovo Yoga]]> https://forum.jamkazam.com/showthread.php?tid=2534 Tue, 05 Jul 2022 15:48:49 +0000 MES55]]> https://forum.jamkazam.com/showthread.php?tid=2534
Are their settings within JamKazam that will resolve this issue?

My laptop is a Lenovo Yoga 9
11th Gen Intel Core i7
16G Ram
Running Windows 10 Home

Thanks,
Mark]]>
Are their settings within JamKazam that will resolve this issue?

My laptop is a Lenovo Yoga 9
11th Gen Intel Core i7
16G Ram
Running Windows 10 Home

Thanks,
Mark]]> <![CDATA[Jamkazam update?]]> https://forum.jamkazam.com/showthread.php?tid=2532 Tue, 14 Jun 2022 14:22:41 +0000 cwzois@gmail.com]]> https://forum.jamkazam.com/showthread.php?tid=2532 <![CDATA[static issues]]> https://forum.jamkazam.com/showthread.php?tid=2511 Tue, 11 Jan 2022 14:53:17 +0000 cwzois@gmail.com]]> https://forum.jamkazam.com/showthread.php?tid=2511 <![CDATA[Windows 11?]]> https://forum.jamkazam.com/showthread.php?tid=2501 Mon, 06 Dec 2021 16:42:41 +0000 cwzois@gmail.com]]> https://forum.jamkazam.com/showthread.php?tid=2501 <![CDATA[Windows 10 audio latency stumped]]> https://forum.jamkazam.com/showthread.php?tid=2311 Fri, 27 Aug 2021 19:05:40 +0000 winty03]]> https://forum.jamkazam.com/showthread.php?tid=2311
There are no other programs running besides jamkazam. Can someone point me in the right direction to resolve?

His only input is a channel 1 mic, and then headphones for playback.

Thanks Chris]]>
There are no other programs running besides jamkazam. Can someone point me in the right direction to resolve?

His only input is a channel 1 mic, and then headphones for playback.

Thanks Chris]]> <![CDATA[Windows 10 New Dell vs. 6+ Yr old iMac]]> https://forum.jamkazam.com/showthread.php?tid=2309 Wed, 25 Aug 2021 20:23:32 +0000 dadofthreewinds]]> https://forum.jamkazam.com/showthread.php?tid=2309 But I have both.

Setting up JK... just working through the app, iMac is wireless.

Dell is plugged into router.

iMac wireless is much better.

New Dell only sounds good at Frame Size = 10, but the warning in the UI is all red.

When I try to go to 5 or 2.5, it sounds like garbage.

I have followed every instruction out there.

My audio interface is M-Track M-Audio.

This dell does not come with a network jack, so I had to buy an adapter for USB to network cable. That is the only variable I can see.

Can anyone assist?


John]]> But I have both.

Setting up JK... just working through the app, iMac is wireless.

Dell is plugged into router.

iMac wireless is much better.

New Dell only sounds good at Frame Size = 10, but the warning in the UI is all red.

When I try to go to 5 or 2.5, it sounds like garbage.

I have followed every instruction out there.

My audio interface is M-Track M-Audio.

This dell does not come with a network jack, so I had to buy an adapter for USB to network cable. That is the only variable I can see.

Can anyone assist?


John]]> <![CDATA[App freezing and cra$ng on Windows 10]]> https://forum.jamkazam.com/showthread.php?tid=2204 Sun, 23 May 2021 17:20:59 +0000 tonemaul]]> https://forum.jamkazam.com/showthread.php?tid=2204
So this time I uninstalled JK completely, then reinstalled it. The About screen says it's 2.0 - 1.0.4031 and the .exe date is 5/20/21, so I'm assuming that's the May 19th update. Unfortunately I can't get JK to staying running, it keeps exiting suddenly. I did manage to get a crash report screen the first time, so you should be receiving my crash report.]]>
So this time I uninstalled JK completely, then reinstalled it. The About screen says it's 2.0 - 1.0.4031 and the .exe date is 5/20/21, so I'm assuming that's the May 19th update. Unfortunately I can't get JK to staying running, it keeps exiting suddenly. I did manage to get a crash report screen the first time, so you should be receiving my crash report.]]> <![CDATA[Blue Yeti on Windows 10 laptop sound output issue]]> https://forum.jamkazam.com/showthread.php?tid=2194 Fri, 14 May 2021 17:26:11 +0000 backinterrapin]]> https://forum.jamkazam.com/showthread.php?tid=2194
Trying to help a friend going with JK so they can jam with my band.

They have Yeti USB Mic on Windows 10. Adding a profile after scanning for devices finds the Yeti, but when selected JK complains that the Yeti for output is not available. 

Made sure that the system sound was not using Yeti for input nor output in case that was an issue. 

Had them test with Zoom.us app. In Zoom app settings for audio, can select Yet Stereo Mic for both Mic and for Speakers. When do that, with headphones plugged into the Yeti, can hear test sound out in headphones, and can do mic test and it records voice from the yeti and then plays back to headphones. So Yeti and headphones are working, as is the connection to the laptop.

Back to JK. Had them delete all the profiles except the "Default". Rescanned for external devices. Add new profile. Select Yeti for input. Immediately get same message that the Yeti output is not available or is missing or something like that. And if they try to select Yeti on the Output pop up menu, which it is there, when ithey do, they get the same message that not available.

Got any clues or tests to try?

Yeti firmware update? 

JK issue?

Thanks!

Peace,
Dan]]>
Trying to help a friend going with JK so they can jam with my band.

They have Yeti USB Mic on Windows 10. Adding a profile after scanning for devices finds the Yeti, but when selected JK complains that the Yeti for output is not available. 

Made sure that the system sound was not using Yeti for input nor output in case that was an issue. 

Had them test with Zoom.us app. In Zoom app settings for audio, can select Yet Stereo Mic for both Mic and for Speakers. When do that, with headphones plugged into the Yeti, can hear test sound out in headphones, and can do mic test and it records voice from the yeti and then plays back to headphones. So Yeti and headphones are working, as is the connection to the laptop.

Back to JK. Had them delete all the profiles except the "Default". Rescanned for external devices. Add new profile. Select Yeti for input. Immediately get same message that the Yeti output is not available or is missing or something like that. And if they try to select Yeti on the Output pop up menu, which it is there, when ithey do, they get the same message that not available.

Got any clues or tests to try?

Yeti firmware update? 

JK issue?

Thanks!

Peace,
Dan]]> <![CDATA[JK Crashes when 9th player enters session]]> https://forum.jamkazam.com/showthread.php?tid=2172 Fri, 07 May 2021 16:06:18 +0000 GeoAnders]]> https://forum.jamkazam.com/showthread.php?tid=2172
I take part in a weekly (Thursday night) sesssion that draws players from Manitoba and New Jersy as well as British Columbia and Oregon.  On April 22nd, as a new member was joining the session, I heard a high-pitched tone in my headphones, the Jamkazam window turned gray, and the application crashed returning me to my Windows welcome screen.

I tried several times to reenter the session.  Each time the session screen appeared and players names and info boxes began to appear.  Then...gone!  Back to the Welcome screen.  I tried unsuccessfully 4 times to reenter the session, rebooting my PC between each attempt.  I could launch JamKazam, and it was stable, but I could not reenter the original session.  It joined another session, this one with only 4 other players, and experienced no crashes.

This situation revisited me during last night's session.  When the 9th player entered the session the high-pitched tone was presented and the Windows welcome screen welcomed me back.  I could not rejoin the session.  Grrrr....

This appears to be related to the number of players in a session.  Any ideas JamKazam support?

Thanks,
george]]>
I take part in a weekly (Thursday night) sesssion that draws players from Manitoba and New Jersy as well as British Columbia and Oregon.  On April 22nd, as a new member was joining the session, I heard a high-pitched tone in my headphones, the Jamkazam window turned gray, and the application crashed returning me to my Windows welcome screen.

I tried several times to reenter the session.  Each time the session screen appeared and players names and info boxes began to appear.  Then...gone!  Back to the Welcome screen.  I tried unsuccessfully 4 times to reenter the session, rebooting my PC between each attempt.  I could launch JamKazam, and it was stable, but I could not reenter the original session.  It joined another session, this one with only 4 other players, and experienced no crashes.

This situation revisited me during last night's session.  When the 9th player entered the session the high-pitched tone was presented and the Windows welcome screen welcomed me back.  I could not rejoin the session.  Grrrr....

This appears to be related to the number of players in a session.  Any ideas JamKazam support?

Thanks,
george]]> <![CDATA[Windows 10 Antimalware Spike]]> https://forum.jamkazam.com/showthread.php?tid=2119 Sat, 03 Apr 2021 23:53:31 +0000 LittleReg1]]> https://forum.jamkazam.com/showthread.php?tid=2119
The spike is only 20-30% or so, but this is enough to tank my sessions - not so much with latency but with large amounts of static.  A few times during the sessions, the Antimalware service disappears and the sessions return to normal, but then it kicks in again.  I've tested this by shutting down the Jamkazam sessions and the Antimalware service always ends within 5-10 seconds and it does not come back - not until I fire up JK again, at least.

I have Jamkazam on my whitelist for apps in Windows Defender, so I'd like to know how I can fix this problem.  As you know, the God of Redmond does not allow us to tinker with Windows, so even when I shut off Defender (which I shouldn't have to do), the Antimalware service runs (can't shut this service off either through the Task Manager or Services).

Ideas?  Thanks in advance.

Greg]]>
The spike is only 20-30% or so, but this is enough to tank my sessions - not so much with latency but with large amounts of static.  A few times during the sessions, the Antimalware service disappears and the sessions return to normal, but then it kicks in again.  I've tested this by shutting down the Jamkazam sessions and the Antimalware service always ends within 5-10 seconds and it does not come back - not until I fire up JK again, at least.

I have Jamkazam on my whitelist for apps in Windows Defender, so I'd like to know how I can fix this problem.  As you know, the God of Redmond does not allow us to tinker with Windows, so even when I shut off Defender (which I shouldn't have to do), the Antimalware service runs (can't shut this service off either through the Task Manager or Services).

Ideas?  Thanks in advance.

Greg]]> <![CDATA[Windows 10, jamkazam stopped working last night]]> https://forum.jamkazam.com/showthread.php?tid=2107 Tue, 23 Mar 2021 03:19:16 +0000 chris hughes denver]]> https://forum.jamkazam.com/showthread.php?tid=2107  Jamkazam stopped working last night. It immediately crashes after selecting a room to enter or when attempting to create a new room, private or public. 
After it crashed the first time, i rebooted, no change. So I uninstalled and reinstaleld, no change. Today I downloaded the latest version and installed it twice, no change. Nothing has changed on my end that I am aware of, and this computer and the other devices in my network are all behaving as normal. I've sent in 10-15 crash reports now, but I really don't know what else to do.  This computer is windows 10, 12GB ram, Xeon, everything else is fine! Just Jamkazam is broken.
(03-23-2021, 03:19 AM)chris hughes denver Wrote: Angry Jamkazam stopped working last night. It immediately crashes after selecting a room to enter or when attempting to create a new room, private or public. 
After it crashed the first time, i rebooted, no change. So I uninstalled and reinstaleld, no change. Today I downloaded the latest version and installed it twice, no change. Nothing has changed on my end that I am aware of, and this computer and the other devices in my network are all behaving as normal. I've sent in 10-15 crash reports now, but I really don't know what else to do.  This computer is windows 10, 12GB ram, Xeon, everything else is fine! Just Jamkazam is broken.
Just to add, my background is system administration (Solaris/HPUX/RH/Windows), I'm really not a novice, and the behavior of this program indicates something seriously wrong,  as there is no error message or warning given, it just disappears. aarrrghhh.
OK, I feel stupid, but deleting all the au8dio configuration data has let the thing run again.]]>  Jamkazam stopped working last night. It immediately crashes after selecting a room to enter or when attempting to create a new room, private or public. 
After it crashed the first time, i rebooted, no change. So I uninstalled and reinstaleld, no change. Today I downloaded the latest version and installed it twice, no change. Nothing has changed on my end that I am aware of, and this computer and the other devices in my network are all behaving as normal. I've sent in 10-15 crash reports now, but I really don't know what else to do.  This computer is windows 10, 12GB ram, Xeon, everything else is fine! Just Jamkazam is broken.
(03-23-2021, 03:19 AM)chris hughes denver Wrote: Angry Jamkazam stopped working last night. It immediately crashes after selecting a room to enter or when attempting to create a new room, private or public. 
After it crashed the first time, i rebooted, no change. So I uninstalled and reinstaleld, no change. Today I downloaded the latest version and installed it twice, no change. Nothing has changed on my end that I am aware of, and this computer and the other devices in my network are all behaving as normal. I've sent in 10-15 crash reports now, but I really don't know what else to do.  This computer is windows 10, 12GB ram, Xeon, everything else is fine! Just Jamkazam is broken.
Just to add, my background is system administration (Solaris/HPUX/RH/Windows), I'm really not a novice, and the behavior of this program indicates something seriously wrong,  as there is no error message or warning given, it just disappears. aarrrghhh.
OK, I feel stupid, but deleting all the au8dio configuration data has let the thing run again.]]> <![CDATA[APP Failing to Load on Windows 10 SOLVED]]> https://forum.jamkazam.com/showthread.php?tid=2033 Wed, 03 Mar 2021 06:55:28 +0000 Freda]]> https://forum.jamkazam.com/showthread.php?tid=2033 Just to let you all know, if you are one of the unfortunate users that have had JamKazam start then quickly flash and then nothing.  It probably is a corrupted file.  It may be a NTdll.dll file (like below) or a Kernell.dll file etc.  Anyway I tried everything possible to try and fix the file.  The only thing that worked was to get a fresh copy of windows 10. By clicking on Settings, Update & Security, Recovery, Reset This PC, Keep My Files, Cloud Download.  It took sometime but not as long as looking through these threads and trying everything else.  It worked great as soon as reinstalled JamKazam.


Faulting application name: JamKazam.exe, version: 1.0.0.0, time stamp: 0x6020dacb
Faulting module name: ntdll.dll, version: 10.0.19041.844, time stamp: 0xa9ac4e88
Exception code: 0xc0000374
Fault offset: 0x000e6a73
Faulting process id: 0x191c
Faulting application start time: 0x01d70e5cc91788c5
Faulting application path: C:\Program Files (x86)\JamKazam\JamKazam.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 0a03e801-4cd5-4f24-bc57-5f97f5d05670
Faulting package full name:
Faulting package-relative application ID: ]]> Just to let you all know, if you are one of the unfortunate users that have had JamKazam start then quickly flash and then nothing.  It probably is a corrupted file.  It may be a NTdll.dll file (like below) or a Kernell.dll file etc.  Anyway I tried everything possible to try and fix the file.  The only thing that worked was to get a fresh copy of windows 10. By clicking on Settings, Update & Security, Recovery, Reset This PC, Keep My Files, Cloud Download.  It took sometime but not as long as looking through these threads and trying everything else.  It worked great as soon as reinstalled JamKazam.


Faulting application name: JamKazam.exe, version: 1.0.0.0, time stamp: 0x6020dacb
Faulting module name: ntdll.dll, version: 10.0.19041.844, time stamp: 0xa9ac4e88
Exception code: 0xc0000374
Fault offset: 0x000e6a73
Faulting process id: 0x191c
Faulting application start time: 0x01d70e5cc91788c5
Faulting application path: C:\Program Files (x86)\JamKazam\JamKazam.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 0a03e801-4cd5-4f24-bc57-5f97f5d05670
Faulting package full name:
Faulting package-relative application ID: ]]> <![CDATA[Dropped from Sessions]]> https://forum.jamkazam.com/showthread.php?tid=1996 Fri, 19 Feb 2021 20:36:16 +0000 rubato]]> https://forum.jamkazam.com/showthread.php?tid=1996
Thanks for any advice that will solve this problem.]]>
Thanks for any advice that will solve this problem.]]>