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iConnectivity Audio 2+ Interface no sound - Printable Version

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iConnectivity Audio 2+ Interface no sound - 88keys - 06-03-2020

Is there anyone using the iConnectivity Audio 2+ interface with Jamkazam?
I own one but I cannot get any sound from Jamkazam playback, I have another interface but the latency isĀ 14ms.
iConnectivity tech support is trying to assist through email, but I may have to purchase another audio interface and put it between the iConnectivity Audio 2+ and my Laptop.
Thanks in advance


RE: iConnectivity Audio 2+ Interface no sound - GDJ - 06-04-2020

There's another post with a list of audio interfaces. I don't think it means, yours will not work just because it's not on the list. But it's good to know.

https://forum.jamkazam.com/showthread.php?tid=196&highlight=interface

Mac/Win?
Is the device is recognized when adding it in JK?
Comparing both your interfaces, do they have a software GUI?

Also, check this thread out for another person not getting audio:

https://forum.jamkazam.com/showthread.php?tid=1119


GDJ


RE: iConnectivity Audio 2+ Interface no sound - 88keys - 06-05-2020

(06-04-2020, 12:57 PM)GDJ Wrote: There's another post with a list of audio interfaces. I don't think it means, yours will not work just because it's not on the list. But it's good to know.

https://forum.jamkazam.com/showthread.php?tid=196&highlight=interface

Mac/Win?
Is the device is recognized when adding it in JK?
Comparing both your interfaces, do they have a software GUI?

Also, check this thread out for another person not getting audio:

https://forum.jamkazam.com/showthread.php?tid=1119


GDJ

Thanks for your help, I did figure it out and the iConnectivity works fine with Jamkazam at 4.3 ms.
I just had to figure out the routing to get it to work.


RE: iConnectivity Audio 2+ Interface no sound - GDJ - 06-05-2020

Do share. and elaborate. I think it would be good for others who have the same device..

By the way, i just posted this to the Help forum. By chance, did it apply to you?

https://forum.jamkazam.com/showthread.php?tid=1129


RE: iConnectivity Audio 2+ Interface no sound - kkriner@gmail.com - 06-05-2020

Thanks, 88Keys! I've added the iConnectivity interface to the list & Google Sheet in the "Confirmed Working w/JamKazam" category. Glad to hear you were able to get it working! Also, thanks, GDJ, for the help, and agreed - if you have any additional info about the OS/version/settings, etc., let us know, and I'll add that information as well.