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Distortion Problem
#5
I’m not a Windows person, but I'll take a stab at this.
 
My starting question is, when he hears himself with Distortion, is it loud, or the volume is faint but distorted?
 
You are correct, JK is brokering the Audio from the interface. To isolate this, quit JK, and run another piece of software (DAW), to see if monitoring signal is clean, back to the headphones. If it's distorted, then It’s likely Audio Interface related; setting perhaps.

In JK
 
Need to be in a Session for the following.

On the Mac (not sure what win keys are), there’s the power mixer $ft   control   m   keys. There are additional channel strip settings for each Input device configured in JK based on how the Audio Device Inputs and ADDED AUDIO TRACKS. The defaults are good enough to start with but you want your friend to click around on the Comp checkbox and toggle some things there. 
 
Additionally, in the session there is the Volume button. This is for his monitoring only. Have him check the slider there too. I know this sounds too obvious, make sure he doesn't have any mute button checked. I realize this does not make sense, but ....
 
That’s all I have for now.
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Messages In This Thread
Distortion Problem - by Alan Murphy - 05-24-2020, 10:45 PM
RE: Distortion Problem - by Hans Peter Augustesen - 05-24-2020, 11:27 PM
RE: Distortion Problem - by Alan Murphy - 05-25-2020, 12:38 AM
RE: Distortion Problem - by Alan Murphy - 05-25-2020, 01:59 PM
RE: Distortion Problem - by GDJ - 05-25-2020, 04:47 PM
RE: Distortion Problem - by Alan Murphy - 05-25-2020, 08:36 PM
RE: Distortion Problem - by Jackd - 05-25-2020, 08:58 PM
RE: Distortion Problem - by GDJ - 05-25-2020, 11:50 PM
RE: Distortion Problem - by Alan Murphy - 05-26-2020, 01:19 AM
RE: Distortion Problem - by GDJ - 05-26-2020, 04:53 AM

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