12-16-2020, 12:56 PM
(12-15-2020, 09:19 PM)manilatom Wrote: I am a relatively new user and haven't been successful in using JK for a session, either private or with others.>>>
I believe I've the right equipment configured properly and use via Ethernet. I am using a Behringer UM2 audio interface and an external vocal mic and a guitar with pickup...all hooked up via the UM2. I am unable to hear myself or others in session through my headphones, but hear everything fine when on direct monitor. I'll appreciate tips or help. Behringer tech support suggests that it's a JK software issue.
On another note, I've signed up for the Gold premium package and believe I have access to tech support from JK, but I only find access to the Chat function on JK. I posted there yesterday without any result.
Thanks!
Since paid subscriptions don't take effect until 2021/01/01,
I think it's fair to assume that 'paid' tech support will start then as well.