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+--- Forum: Help with Audio Gear (https://forum.jamkazam.com/forumdisplay.php?fid=4)
+--- Thread: Focusrite 4i4 (/showthread.php?tid=388)
Focusrite 4i4 - JackRyanSullivan - 04-15-2020
Hi All,
I have successfully been jamming using a Focusrite Scarlett 4i4 and a Scarlett Solo.
I recommended the 4i4 to a dear friend of mine across the country. I set his up the same way as mine, I did so over a remote control of his computer to ease things, but after hours of trying everything, I can not get his audio into JamKazam.
His interface works as we did a small recording with it, his gain is up high enough to almost max out, and I followed the setup procedures about 100 different times.
He can hear audio from sessions fine, but he can not get a signal to pass through to JamKazam... We're even using identical MacBook Pros.
Please help. I feel awful because I recommended him to buy this stuff.
Thank you in advance!!!
Jack
RE: Focusrite 4i4 - Patrice Brousseau - 04-17-2020
Same MacOS? If using Mojave or Catalina, did you put JK in the authorized app input device in preferences?
https://support.apple.com/en-us/HT209175