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Sign-in problems - Printable Version

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+--- Thread: Sign-in problems (/showthread.php?tid=183)



Sign-in problems - PeterClarke - 04-04-2020

I am trying to log in to the JK app on a MacBook Air client

And it keeps telling me that my login is invalid

I was logged in to JK on the website and changed by password there...so login is definitely right.....but as I tried to explore features it said I had to use the application....and then I couldn't log-in.

Does anyone know if there a problem with login/Sign-in?

PeterClarke


RE: Sign-in problems - gijs.van.dedem@kpnplanet.nl - 04-05-2020

Once registered, use "Sing In" instead of "Sign Up"


RE: Sign-in problems - t4dang - 04-09-2020

(04-04-2020, 07:27 PM)PeterClarke Wrote: I am trying to log in to the JK app on a MacBook Air client

And it keeps telling me that my login is invalid

I was logged in to JK on the website and changed by password there...so login is definitely right.....but as I tried to explore features it said I had to use the application....and then I couldn't log-in.

Does anyone know if there a problem with login/Sign-in?

PeterClarke

Hi Peter,
I have the exact same problem, registered and able to login in the browser from my MacBook Pro. But I have problem logging in directly from the app with 'invalid login'.
Have you found the solution or work around?
Thanks,
-Thin


RE: Sign-in problems - petev - 04-25-2020

Hi

I have the same issue, is there a fix available?

Cheers
Pete


RE: Sign-in problems - BillKirkwood - 04-27-2020

I have the same issue. Why are there no responses to this query?? I am so frustrated with this app and the support seems to be nonexistent.


RE: Sign-in problems - TWDay - 04-28-2020

(04-04-2020, 07:27 PM)PeterClarke Wrote: I'm definitely have weird sign-in problems with the newest version of JamKazam. In my first session today, I got blown out of the program when I tried to run the metronome. Re-entering JamKazam, my previous sign-in information was gone and, since I've always logged in with Facebook, I tried that and got this error message, "App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions." I've tried repeated tactics to login and none work, including all sorts of rebooting, resetting, etc. So, I tried the same thing on my Windows 10 machine and get the same error message. Now, I can't get into JamKazam on any computer I own.