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+--- Thread: JK crashes (Not Responding) every time I try to connect to any session (/showthread.php?tid=1787)
JK crashes (Not Responding) every time I try to connect to any session - rickawells - 12-08-2020
I was playing with my bandmates for about two months then… JK pushed an update a few weeks ago now JK crashes (Not Responding) every time I try to connect to any session.
I have a Lenovo Thinkstation workstation class computer with an Intel Xeon ES-1630 v3 3.7 GHZ Quad Core CPU – 48 GB of RAM – SSD RAID 10 drive array – latest version of Windows 10 Pro OS 64 Bit OS and a Nvidia P6000 Video card. My network router is a Synology AC 2600 and a 1GB PakEdge switch. My internet connection is 600 down and 40 up with a Static IP address from Spectrum. Additionally, I am using a Logitec Meetup Video Teleconferencing box for video.
I have tried everything I can think of. I uninstalled JK and deleted all the leftover files and installed a fresh install. I checked for updates. I tried 3 different interfaces. A Steinberg UR-44 II, a Zoom UAC-2 (USB-3) and a Roland Quad Capture. They all yield the same results.
JK completes the media relay server search process successfully every time.
Additionally, I tried my Laptop. Lenovo Thinkstation workstation class laptop with similar specs and it does the exact same thing. Crashes (Not Responding) when I try to connect to a session.
Anyone have any ideas?
RE: JK crashes (Not Responding) every time I try to connect to any session - David Wilson - 12-08-2020
I had a worse problem when I came from Jamulus back to JamKazam with my Focusrite Scarlett 2i2. Jamulus had set the Buffer Size to 136 from 120. I had to go into audio gear and then configure which was enough to get JamKazam to reset buffer size to 120. With buffer size at 136, I got the blue screen and the computer rebooted when I tried to join a session in JamKazam. Could be a similar problem with you.
RE: JK crashes (Not Responding) every time I try to connect to any session - rfblackburn - 12-09-2020
Same issue here. MacBook Pro 13" with a quadcore running Catalina. Updated prior to starting a session and everytime I tried to open a session of any kind JK immediately crashed. Has anyone heard anything at all about a reason or solution?
RE: JK crashes (Not Responding) every time I try to connect to any session - Zlartibartfast - 12-09-2020
Mac users (Windows too?) can create a log
in JK client, before attempting to join a session, go to Manage/Support/Log
this will show the console - you may find logs from JK already there
If the client crashes again, at least you will have a log to help figure it out
RE: JK crashes (Not Responding) every time I try to connect to any session - StuartR - 12-09-2020
(12-09-2020, 02:56 AM)rfblackburn Wrote: Same issue here. MacBook Pro 13" with a quadcore running Catalina. Updated prior to starting a session and everytime I tried to open a session of any kind JK immediately crashed. Has anyone heard anything at all about a reason or solution?Can you tell us what version of the JK client you are running? Manage/About...