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"reattempting to load www.jamkazam.com..." - Printable Version

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"reattempting to load www.jamkazam.com..." - LVanarsdall - 11-09-2020

Hello. We have a student who tries to open JamKazam and every time she does, all she gets is a message that says  "reattempting to load www.jamkazam.com..."  
I have tried reinstalling the latest stand-alone version from JamKazam. Has anyone had this problem and been able to resolve this issue?
I would really like to help this student if I can. Thank you for any assistance.