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Direct Monitor Question - ksbhjb - 04-03-2020

Newby here, so please forgive if this is a basic question.  I turn off the direct monitoring on my audio interface as the videos suggest, but when I do, I only get left side output through my headphones.  When I turn the mix nob center or full to playback, normal volume is achieved.  Anything I need to do?  Thank you

RE: Direct Monitor Question - kkriner@gmail.com - 04-04-2020

Hi, ksbhjb! Can you share what audio interface you are using?