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JamTrack missing Instrument Tracks - Printable Version

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JamTrack missing Instrument Tracks - teetosh - 07-22-2020

Anybody know why certain tracks of a JamTrack are getting unwantingly muted? I purchased a JamTrack for Watermelon Man and muted the Sax track so I could play the melody and solo. The piano track was unwantedly muted and I can't find it. The help page is not working.

Anybody got a solution to this? Thanks.
teetosh