(04-08-2020, 01:03 AM)Xuplummer Wrote: Hello all, I registered here to get some advice.  i am unsure if it is user error or something greater with Macs and a recent update.  There are a few similar posts which makes me think it might be a software issue.

Anyways I just picked up a Behringer U-phoria UMC 0404HD.  It is a nice 4 channel Audio Interface.  Like everyone else, I am trying to get set up to practice remotely for my band rehearsals.  I am running a Macbook Pro, Catalina version 10.15.2.

I go through the set up as the videos instruct.  Jamkazam recognized my inputs and outputs as the UMC0404HD.  I even pass the hearing test on the next page.  However, I start a practice session and my tracks come up, but it does not show that it is processing a signal.

I started up Logic (DAW) and was able to hear every channel's input through that.  I see my audio interface is receiving signals due to its own lights and clipping devices.  But to no avail.  I cannot for the life of me get Jamkazam to work properly.    

What am I doing wrong?

(04-08-2020, 01:13 AM)kkriner@gmail.com Wrote:

(04-08-2020, 01:03 AM)Xuplummer Wrote: Hello all, I registered here to get some advice.  i am unsure if it is user error or something greater with Macs and a recent update.  There are a few similar posts which makes me think it might be a software issue.

Anyways I just picked up a Behringer U-phoria UMC 0404HD.  It is a nice 4 channel Audio Interface.  Like everyone else, I am trying to get set up to practice remotely for my band rehearsals.  I am running a Macbook Pro, Catalina version 10.15.2.

I go through the set up as the videos instruct.  Jamkazam recognized my inputs and outputs as the UMC0404HD.  I even pass the hearing test on the next page.  However, I start a practice session and my tracks come up, but it does not show that it is processing a signal.

I started up Logic (DAW) and was able to hear every channel's input through that.  I see my audio interface is receiving signals due to its own lights and clipping devices.  But to no avail.  I cannot for the life of me get Jamkazam to work properly.    

What am I doing wrong?

Hi, Xuplummer!  Given your description, I'm assuming that your input levels are set high enough.  On your interface, try turning the Mix knob all the way to PB (Playback) to turn off the direct monitoring and see if that helps.

(04-09-2020, 12:56 AM)Xuplummer Wrote: I am happy to report that I took the advice of others on this forum and it worked.  Even though I hook up to my Mac via USB from my audio interface, i still needed to allow the Microphone option on my Mac "access".  You do this by going to Security and Privacy.  Go to Privacy - select Microphone, then make sure Jamkazam is checked.... that's it!

Hope that helps someone.

(04-09-2020, 12:56 AM)Xuplummer Wrote: I am happy to report that I took the advice of others on this forum and it worked.  Even though I hook up to my Mac via USB from my audio interface, i still needed to allow the Microphone option on my Mac "access".  You do this by going to Security and Privacy.  Go to Privacy - select Microphone, then make sure Jamkazam is checked.... that's it!

Hope that helps someone.

(04-21-2020, 10:31 AM)Dimitri Muskens Wrote: >>>
Me myself, and a lot of other people around the globe, use the program/app/service.
On both windows and mac. So, no, it is not a "universal problem".
I suggest you try to find your issues more locally.

(04-25-2020, 04:51 PM)karelr Wrote: same problem.  works fined on my 2010 macbook, switched to imac 2015 and everything looks fine, computer receives audio in other apps, but no audio in jamkazam.;  my bars don't move.